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Topic History of: 2 co payment problem
Max. showing the last posts - (Last post first)

Author	Message
sikumbang	Our apologize for this inconvenience Billy. Theres an auto-notification problem between 2co and our server before, but it has already fixed now Thank your for your patience
BillyC	Many thanks. Issue now resolved I now have my membership activated and can start my customers site BTW. I love the work you guys do! It's amongst the best there is. BillyC
BillyC	Any news on this yet please? I really do need a resolution, I have a very unhappy customer who I'm going to lose if I don't get his site sorted soon Thanks
noob	I have notified andy about this post.
BillyC	That's all very well but I'm trying to run a business here. I have a customer that wants to see a demo of their site today or I lose the contract! There ws nothing during the purchase process to indicate my account wouldn't be validated for 24hrs. I've never had to wait for my card to be checked before. And the money has already come out of my account (which contradicts what I was told when trying to login to my account) and I have nothing for it. This is 2008, everything is open 24/7 and Template Plazza should get with the times. It seems from browsing these forums, I'm not the only unhappy customer. Template Plazza need to update the way they handle purchases and payments, as I said this is 2008. It's a shame really, as I really like the work they do. But if this isn't resolved soon I will buy somewhere else, there's plenty out there! Sorry if this seems unreasonable but I have customers to keep happy, Shame TP don';t share my view. Regards
Wid[otakkiri]	i think you should be more patient ... i guess our administrator is working to create your account immediately after your payment approve. sometimes there are some problem on 2CO on that process ... thanks for your understanding ...

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