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Contact Map Error Sending Mails

Dear sir,
The Mails are not sending when anybody sends the contact details,
Please help me out
Thanking you
Resolved
The discussion has been resolved.
       
  • Replied by admin on Sunday, June 21 2015, 05:38 AM · Hide· #1
    Hi just re-checked it again and it works properly.
    Did you see any error message?
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
  •  
  • Replied by madhusudhan on Sunday, June 21 2015, 05:53 AM · Hide· #2
    Dear sir,
    Thank you very much for the quick reply, I got the below mail delivery failure message.

    To This email address is being protected from spambots. You need JavaScript enabled to view it. Today at 10:39 AM
    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    This email address is being protected from spambots. You need JavaScript enabled to view it.
    host mta5.am0.yahoodns.net [98.136.217.202]
    SMTP error from remote mail server after end of data:
    554 5.7.9 Message not accepted for policy reasons. See http://postmaster.yahoo.com/errors/postmaster-28.html

    ------ This is a copy of the message, including all the headers. ------

    Return-path: <This email address is being protected from spambots. You need JavaScript enabled to view it.>
    Received: from nammad5 by whub32.webhostinghub.com with local (Exim 4.85)
    (envelope-from <This email address is being protected from spambots. You need JavaScript enabled to view it.>;)
    id 1Z6XU1-0000h0-3M
    for This email address is being protected from spambots. You need JavaScript enabled to view it.; Sat, 20 Jun 2015 22:07:53 -0700
    To: This email address is being protected from spambots. You need JavaScript enabled to view it.
    Subject: dfhsdf
    X-PHP-Script: www.scscbahrain.com/index.php/contact-us for 117.222.100.162
    Date: Sat, 20 Jun 2015 22:07:53 -0700
    From: ContactMap <This email address is being protected from spambots. You need JavaScript enabled to view it.>
    Reply-To: This email address is being protected from spambots. You need JavaScript enabled to view it.
    Message-ID: <This email address is being protected from spambots. You need JavaScript enabled to view it.>
    X-Priority: 3
    X-Mailer: PHPMailer 5.2.9 (https://github.com/PHPMailer/PHPMailer/)
    MIME-Version: 1.0
    Content-Type: text/plain; charset=utf-8
    Content-Transfer-Encoding: 8bit
    X-OutGoing-Spam-Status: No, score=3.5

    You received a message from fgfgfg - This email address is being protected from spambots. You need JavaScript enabled to view it.

    sdfgsdfgsdfgsdfg
  •  
  • Replied by admin on Sunday, June 21 2015, 06:09 AM · Hide· #3
    Hi, I see that you send the email to same email address as the sender address (This email address is being protected from spambots. You need JavaScript enabled to view it.) which is probably recognized as not accepted by yahoo. Can you try to set different email address for both : 'Email Recipient' and Mail From Address and let me know the result?
    Also, can you try to use joomla contact component to send an email? Will it work?
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
  •  
  • Replied by madhusudhan on Sunday, June 21 2015, 06:53 AM · Hide· #4
    Dear sir,
    But Now i have sent it to other mail, This email address is being protected from spambots. You need JavaScript enabled to view it.
    but now also it is giving the same error, like the below

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    This email address is being protected from spambots. You need JavaScript enabled to view it.
    host mta5.am0.yahoodns.net [98.138.112.37]
    SMTP error from remote mail server after end of data:
    554 5.7.9 Message not accepted for policy reasons. See http://postmaster.yahoo.com/errors/postmaster-28.html

    ------ This is a copy of the message, including all the headers. ------

    Return-path: <This email address is being protected from spambots. You need JavaScript enabled to view it.>
    Received: from nammad5 by whub32.webhostinghub.com with local (Exim 4.85)
    (envelope-from <This email address is being protected from spambots. You need JavaScript enabled to view it.>;)
    id 1Z6Z4r-0003Ad-E5
    for This email address is being protected from spambots. You need JavaScript enabled to view it.; Sat, 20 Jun 2015 23:50:01 -0700
    To: This email address is being protected from spambots. You need JavaScript enabled to view it.
    Subject: hi
    X-PHP-Script: www.scscbahrain.com/index.php/contact-us for 117.222.100.162
    Date: Sat, 20 Jun 2015 23:50:01 -0700
    From: ContactMap <This email address is being protected from spambots. You need JavaScript enabled to view it.>
    Reply-To: This email address is being protected from spambots. You need JavaScript enabled to view it.
    Message-ID: <This email address is being protected from spambots. You need JavaScript enabled to view it.>
    X-Priority: 3
    X-Mailer: PHPMailer 5.2.9 (https://github.com/PHPMailer/PHPMailer/)
    MIME-Version: 1.0
    Content-Type: text/plain; charset=utf-8
    Content-Transfer-Encoding: 8bit
    X-OutGoing-Spam-Status: No, score=0.6

    You received a message from madhu - This email address is being protected from spambots. You need JavaScript enabled to view it.

    Hi this is a test mail
  •  
  • Replied by admin on Sunday, June 21 2015, 07:02 AM · Hide· #5
    Can you try to use joomla contact component to send an email? Will it work?
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
  •  
  • Replied by admin on Sunday, June 21 2015, 07:08 AM · Hide· #6
    Btw, from your previous reply with error message, it looks like you haven't change both of sender and recipient address. Please see : https://www.dropbox.com/s/7s205dd09vmj7im/r7fgf.jpg?dl=0 both of sender and recipient are same.

    You can change the sender and recipient settings from your module backend. Please see https://www.dropbox.com/s/n96nojg782vf7bs/p1gp7.jpg?dl=0
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
  •  
  • Replied by admin on Sunday, June 21 2015, 07:12 AM · Hide· #7
    Btw, can you try to test sending email using default joomla contact component and let me know whether it's working or not?
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
  •  
  • Replied by madhusudhan on Sunday, June 21 2015, 09:19 AM · Hide· #8
    Hi sir,
    Yes you are right , the default joomla contact form is also not working,
    i think this is the problem with the hositng.,
    Thank you for your support
  •  
  •  
    Replied by admin on Sunday, June 21 2015, 09:24 AM · Hide· #9
    Ah ok. Thanks for the confirmation
    i think this is the problem with the hositng.,
    Yes, I think so, because contact map module uses the standard joomla mailer, same as joomla contact component.
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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