JBounce error with ACY mailing

I have installed JBounce extension and configured on my site.
I have included ACYmailing on the pop up form
When i enter an email address for subscribers i get the error "The form could not be submitted TypeError: window[a] is not a function"
Is there a fix or is this an issue??
36 responses Add Yours
       
  • Replied by admin on Monday, October 12 2020, 06:35 AM · Hide· #1
    Hi, can you share your website url?
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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  • Replied by aeros on Monday, October 12 2020, 10:12 PM · Hide· #2
    Hi,

    Site is not live, can i send you a PM?
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  • Replied by admin on Monday, October 12 2020, 10:26 PM · Hide· #3
    You can provide the url in the Your Site Details below. It will visible to support team only.
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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  • Replied by aeros on Monday, October 12 2020, 11:51 PM · Hide· #4
    Site login sent...
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  • Replied by admin on Tuesday, October 13 2020, 12:05 AM · Hide· #5
    Hi, do you use the latest version of AcyMailing? It looks like they have a fix for this kind of issue in their latest version? https://forum.acymailing.com/d/1925-the-form-could-not-be-submitted-typeerror-window-a-is-not-a-function
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  • Replied by aeros on Tuesday, October 13 2020, 12:08 AM · Hide· #6
    Yes i do have the latest version of ACYmailing
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  • Replied by aeros on Tuesday, October 13 2020, 12:09 AM · Hide· #7
    Is it an ACYmailing issue?
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  • Replied by admin on Tuesday, October 13 2020, 12:12 AM · Hide· #8
    Does the module works when you publish it independently (not inside of jbounce)?
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  • Replied by aeros on Tuesday, October 13 2020, 12:22 AM · Hide· #9
    Yes, it does it work as an independent module
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  • Replied by aeros on Tuesday, October 13 2020, 12:23 AM · Hide· #10
    Sorry, just double checked and its not working, seems it must be an ACY mailing issue
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  • Replied by admin on Tuesday, October 13 2020, 12:25 AM · Hide· #11
    Ah ok, then probably you have to contact ACY mailing support to get the problem solved.
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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  • Replied by aeros on Tuesday, October 13 2020, 12:26 AM · Hide· #12
    Thank you for your support....
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  • Replied by admin on Tuesday, October 13 2020, 12:27 AM · Hide· #13
    No problem at all ;)
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  • Replied by aeros on Wednesday, October 14 2020, 04:04 AM · Hide· #14
    Hi, I have the jbounce module and purchased the Module in Modal extension as i require both.
    I am still having problems, i setup custom module, added some text, added the ACY mailing extension using and its not showing the ACYmailing extension, it only shows text.

    Am i doing something wrong? or is there another way to show extensions and text in the module.

    This is happening in both Jbounce and Module in Modal.
    This is on an active site, not using test site any longer.
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  • Replied by admin on Wednesday, October 14 2020, 05:46 AM · Hide· #15
    This is what I have on the link you provided :
    https://www.dropbox.com/s%2Fojzcdk9rt3muixo%2FYour%2520Profile%25202020-10-14%252012-43-42.png?raw=1
    Can you tell me what you are trying to achieve? Do you want to load acy mailing subscribe module inside it?
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  • Replied by aeros on Wednesday, October 14 2020, 06:07 AM · Hide· #16
    Yes, I need to load module with text together
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  • Replied by admin on Wednesday, October 14 2020, 08:20 AM · Hide· #17
    I can see on the beds*p.com one, the subscription function is already working properly. Is the issue TypeError: window[a] is not a function already solved?
    https://www.dropbox.com/s%2Fqesvtdftc4cemqp%2FHome%25202020-10-14%252015-10-03.png?raw=1

    Anyway, any reason why you use loadposition tag in the modal?
    https://www.dropbox.com/s%2F45bol08hlnu5paw%2FYour%2520Profile%25202020-10-14%252015-15-59.png?raw=1
    To assign a module position simply choose Module Position in the Content Source then select the position
    https://www.dropbox.com/s%2Fgk3z6aww3395pht%2FMonosnap%25202020-10-14%252015-18-05.png?raw=1
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  • Replied by aeros on Wednesday, October 14 2020, 08:37 AM · Hide· #18
    i can make only Acymailing appear in the module using your method above, but i need to format JBounce and module in modal similar to your demo samples with text and images
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  • Replied by aeros on Wednesday, October 14 2020, 08:38 AM · Hide· #19
    i am hoping to do this using a custom module and adding load position function.
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  • Replied by admin on Wednesday, October 14 2020, 09:45 AM · Hide· #20
    i am hoping to do this using a custom module and adding load position function.
    Have you enabled Prepare Content in the custom module parameter?
    https://www.dropbox.com/s%2Fvbxz50afop09kni%2FModules%2520Custom%2520-%2520J39%2520-%2520Administration%25202020-10-14%252016-44-26.png?raw=1
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  • Replied by aeros on Wednesday, October 14 2020, 09:49 AM · Hide· #21
    Yes, i did enable prepare content previously and i get a blank page.
    You can check it now as i have enabled it
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  • Replied by admin on Wednesday, October 14 2020, 09:56 AM · Hide· #22
    Maybe you load the module position where the modal in module is published?
    Let say you publish module in modal in position 'debug' then you can't load position 'debug' inside the custom module.
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  • Replied by aeros on Wednesday, October 14 2020, 10:11 AM · Hide· #23
    i have now published in a module position
    It is showing the module.
    It doesn't show the ACYmaiing form though
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  • Replied by aeros on Wednesday, October 14 2020, 10:15 AM · Hide· #24
    i have managed to make it work, loadmodule had the wrong ID.
    The other issue i have is the module gets partially hidden under the banner when scrolling to the top of the page
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  • Replied by admin on Wednesday, October 14 2020, 10:16 AM · Hide· #25
    Ah ok. Glad it's finally solved;)
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  • Replied by aeros on Wednesday, October 14 2020, 10:18 AM · Hide· #26
    The other issue i have is the module gets partially hidden under the banner when scrolling to the top of the page
    how to fix this?
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  • Replied by admin on Wednesday, October 14 2020, 10:28 AM · Hide· #27
    Try adding this code in the Additional CSS field :
    #moduleinmodal-mimodal {
     position:relative;
      z-index:999;
    }


    https://www.dropbox.com/s%2F62ewig9byz7qdxr%2FModules%2520mod_moduleinmodal%2520-%2520J39%2520-%2520Administration%25202020-10-14%252017-27-49.png?raw=1
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  • Replied by aeros on Wednesday, October 14 2020, 10:31 AM · Hide· #28
    Excellent, it fixed the issue
    This should also work for JBounce i guess??

    Your assistance has been fantastic....
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  • Replied by admin on Wednesday, October 14 2020, 10:33 AM · Hide· #29
    Does jbounce also has the same issue with your website?
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  • Replied by aeros on Wednesday, October 14 2020, 10:37 AM · Hide· #30
    Yes, it is also happening, but there is nowhere to add additional css
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  • Replied by aeros on Wednesday, October 14 2020, 10:37 AM · Hide· #31
    i have published jbounce to see
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  • Replied by admin on Wednesday, October 14 2020, 10:41 AM · Hide· #32
    This should also work for JBounce i guess??
    yes, you can use this code for jBounce

    #jbounce-jmodal {
      position:relative;
      z-index:999;
    }


    but there is nowhere to add additional css
    yes, the additional css field will be added in the next update. Meanwhile you can add the code in the your template css file.
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  • Replied by aeros on Wednesday, October 14 2020, 10:46 AM · Hide· #33
    Thank you, i will add,
    great service.........
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  • Replied by admin on Wednesday, October 14 2020, 10:49 AM · Hide· #34
    Glad could help;)
    If you have time, you can help us by rate the extension in the extensions.joomla.org
    Thanks
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  • Replied by aeros on Wednesday, October 14 2020, 10:51 AM · Hide· #35
    Sorry, one last question
    Which CSS file to add to???
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    Replied by admin on Wednesday, October 14 2020, 12:28 PM · Hide· #36
    Every commercial template usually have a way to add custom css code. For your template, I think it's this file : https://www.ae**ers.com/templates/ja_mixstore/css/custom.css
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