JBounce not working after latest Joomla update

Hi team,

Jbounce has stopped working since Joomla update 3.10.1
It no longer pops up when user tries to close the screen
20 responses Add Yours
       
  • Replied by admin on Thursday, September 02 2021, 09:41 AM · Hide· #1
    Hi, I visited your website and found no jbounce published on the website. Are you sure you have published it?
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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  • Replied by aeros on Thursday, September 02 2021, 09:44 AM · Hide· #2
    Yes, its published and was working up until a couple of days ago.
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  • Replied by admin on Thursday, September 02 2021, 09:49 AM · Hide· #3
    But when I see view source of your website there is no indication of JBounce module is published, such as path to jbounce css file
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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  • Replied by aeros on Thursday, September 02 2021, 09:52 AM · Hide· #4
    Can I send you admin access?
    You can check yourself..
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  • Replied by admin on Thursday, September 02 2021, 10:04 AM · Hide· #5
    yes please
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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  • Replied by aeros on Thursday, September 02 2021, 10:06 AM · Hide· #6
    How can I send you a PM?
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  • Replied by admin on Thursday, September 02 2021, 10:06 AM · Hide· #7
    Anyway can you try to disable plugin jspeed ?
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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  • Replied by aeros on Thursday, September 02 2021, 10:23 AM · Hide· #8
    plugin disabled and no change.
    please try yourself
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  • Replied by admin on Thursday, September 02 2021, 10:27 AM · Hide· #9
    Hmm ok, the html is no longer compressed and some inline jbounce code is appearing now. But it looks like other component is compressing the js and css. I think it's t3. Can you try to disable js and css compression temporarily?
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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  • Replied by aeros on Thursday, September 02 2021, 10:31 AM · Hide· #10
    Disabled optimise CSS & JS
    still the same
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  • Replied by admin on Thursday, September 02 2021, 10:36 AM · Hide· #11
    But the css and js is still compressed.
    Please have a look on the sceenshot.
    https://www.dropbox.com/s%2Fpiiv1pcb0vy1pp7%2Fmonosnap%25202021-09-02%252017-34-12.png?raw=1I tried to find word 'jbounce' and nor js or css file path is exist. It looks like they are compressed in
    /t3-assets/css/css-xxxxx-xxxxx.css files
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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  • Replied by aeros on Thursday, September 02 2021, 10:43 AM · Hide· #12
    i have tried to disable where i know possible.
    Can you look for me?
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  • Replied by admin on Thursday, September 02 2021, 10:48 AM · Hide· #13
    Unfortunately, I'm not familiar with t3. I'm not sure but maybe there's an ordering problem when t3 version combining the js files
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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  • Replied by aeros on Thursday, September 02 2021, 10:48 AM · Hide· #14
    so how is this issue fixed??
    It has been working fine for over a year.............
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  • Replied by admin on Thursday, September 02 2021, 11:06 AM · Hide· #15
    I have tried to install JBounce on Joomla 3.10.1 and I can't replicate the problem. So I'm assuming this issue is related to your website only.
    To fix your issue I will need to look more deeply to your website into your site. But it looks like it will require quite a lot of effort for that. While Jbounce is a free extension that doesn't come with 'dedicated' support, so I'd suggest you to use our custom development service for that at https://www.templateplazza.com/custom-joomla-development-services for extensions installlation/integration service.
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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  • Replied by aeros on Thursday, September 02 2021, 11:10 AM · Hide· #16
    I have purchased Module in Modal which is not a free extension and that is also not working
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  • Replied by admin on Thursday, September 02 2021, 11:47 AM · Hide· #17
    Sure then please open a new thread for Module in Modal issue.
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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  • Replied by aeros on Friday, September 03 2021, 01:27 AM · Hide· #18
    An update on the issues with Jbounce
    It will not work in Module position but does work in HTML content under content source.....
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  • Replied by admin on Friday, September 03 2021, 01:33 AM · Hide· #19
    Can you please send url with that condition?
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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    Replied by aeros on Friday, September 03 2021, 01:35 AM · Hide· #20
    same url as opening post
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