MinifrontpagePro "0 - No valid image was loaded"

Hi
MinifrontpagePro produces the "0 - No valid image was loaded" since the last update. The weired thing it does this some how randomly. It works fine with some articles/categories and the it does not.

Please help.

Uk
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  • Replied by admin on Friday, April 30 2021, 11:28 AM · Hide· #1
    Hi, I see that the minifrontpage pro works properly on your website. Can you tell me on what article or category usually the issue exist?
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  • Replied by g-ses on Friday, April 30 2021, 12:08 PM · Hide· #2
    Hi
    If you activate the category "Allgemeines", the error will apear. As well If you activate any other article in category "kiss".
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  • Replied by admin on Friday, April 30 2021, 12:48 PM · Hide· #3
    I have enabled category "Allgemeines" and also "kiss" and seems everything goes fine?
    https://www.dropbox.com/s%2F6frww9xdk9jc25u%2Fmodule%2520kissnews%2520%255Bmod_minifrontpagepro%255D%2520-%2520selbsthilfe%2520ehrenamt%2520-%2520administration%25202021-04-30%252019-47-00.png?raw=1
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  • Replied by g-ses on Friday, April 30 2021, 01:05 PM · Hide· #4
    Hi
    I enabled the category "Allgemeines" right now under content(Inhalt), and this is what I got:

    Attachments:

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  • Replied by admin on Friday, April 30 2021, 01:12 PM · Hide· #5
    I enabled the category "Allgemeines" right now under content(Inhalt), and this is what I got:

    How can I replicate this issue? Can you tell me step by step?
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  • Replied by admin on Friday, April 30 2021, 01:15 PM · Hide· #6
    Ok I can replicate the issue. Please stay tuned
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  • Replied by admin on Friday, April 30 2021, 01:30 PM · Hide· #7
    Hmm really strange. Even when I delete the article content, the error persist.
    Anyway, you said that the issue exist after you have updated the module, so did it working good before?
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  • Replied by g-ses on Friday, April 30 2021, 02:06 PM · Hide· #8
    Hallo
    Yes. It just appeared after the update.
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  • Replied by admin on Friday, April 30 2021, 05:09 PM · Hide· #9
    Hmm I have tried to install the previous 1.4.0 version on your website and it still returned the same issue. Can you tell me what version do you have on your website before?
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  • Replied by g-ses on Friday, April 30 2021, 05:40 PM · Hide· #10
    Hi
    1.12 I think.
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  • Replied by g-ses on Friday, April 30 2021, 06:26 PM · Hide· #11
    Hi
    Really I don't know. I've installed the version which was available when I bought the account.
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  • Replied by admin on Saturday, May 01 2021, 06:04 AM · Hide· #12
    Hi, I have tried to install minifrontpage pro version 1.4, 1.3,1.2 and 1.1 and all of those versions returned the same error so I think this is not something related to the module.
    So then I checked your php configuration then I found in configured command that GD library is disabled. Can you ask to confirm whether gd library is enabled or not on your server?
    https://www.dropbox.com/s%2Fshrrqkmlgkw9gef%2Fsystem%2520information%2520-%2520selbsthilfe%2520ehrenamt%2520-%2520administration%25202021-05-01%252012-51-49.png?raw=1
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  • Replied by g-ses on Saturday, May 01 2021, 07:27 AM · Hide· #13
    Hi
    phpinfo() showed me this:

    Attachments:

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  • Replied by admin on Saturday, May 01 2021, 07:46 AM · Hide· #14
    Yes, indeed it is showed in the phpinfo that it's enabled, but in the configure command (configure command is used when compiling php) it is disabled.
    Ok, maybe your server admin disabled them all while compiling php then enable it later manually.
    Anyway, is it possible for you to share ftp access to folder modules/mod_minifrontpagepro to make easier for me to perform some tests?
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  • Replied by g-ses on Saturday, May 01 2021, 07:57 AM · Hide· #15
    Hi
    I've asked the hoster support about the php problem. Soon I get an answer I will tell you.
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  • Replied by admin on Saturday, May 01 2021, 08:09 AM · Hide· #16
    Ok. Thanks
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  • Replied by g-ses on Saturday, May 01 2021, 05:36 PM · Hide· #17
    Hi
    I've got the response from the hostersupport:

    the configure command is not relevant since additional files are
    are parsed.

    GD is always active with PHP - this is part of it.


    I included the ftp information.
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  • Replied by admin on Sunday, May 02 2021, 06:05 AM · Hide· #18
    Errrr It's abit confusing at first and I have to open your error_log to find out what caused the error and found that the error is because you entered 'auto' in the width and height of thumbnail settings :D The width and height of thumbnail must in numeric number. It will be resize automatically by css so you don't need to add 'auto' there ;)
    https://www.dropbox.com/s%2Fk97jtdmkhhfwlvy%2Fmonosnap%25202021-05-02%252012-59-28.png?raw=1
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  • Replied by g-ses on Sunday, May 02 2021, 08:18 AM · Hide· #19
    Hi
    Sorry for all the trouble, but I did not know that.
    Thanks for your help.

    UK
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    Replied by admin on Sunday, May 02 2021, 08:38 AM · Hide· #20
    No problem at all ;) Glad could help
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