Thumbnails not generated

The Related Items Extended module doesn't create the thumbnails

I've checked and i've seen that there is no "thumbnails" directory into my images directory

When i try to create manually, it doesn' allow me to do

So what can i do???
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Accepted Answer

     
  • Replied by admin on Wednesday, June 29 2022, 03:43 PM · Hide· #1
    Hi Simply try to reinstall the module. It will try to re-create the folder if no thumbnails folder found
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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  • Replied by garamond on Wednesday, June 29 2022, 03:44 PM · Hide· #2
    I've checked that via Filezilla there's no thumbnails directory...
    But if i check via Cpanel the thumbnail directory is there...but all the generated thumbnails are gray...
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  • Replied by admin on Wednesday, June 29 2022, 03:47 PM · Hide· #3
    Hmm, maybe it's something related to your server cache function / feature. Anyway what joomla and Related Item Extended version do you use?
    • garamond - more than a month ago
      Latest for both
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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  • Replied by garamond on Wednesday, June 29 2022, 03:48 PM · Hide· #4
    Unistalled and reinstalled...same thing :(
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  • Replied by admin on Wednesday, June 29 2022, 03:53 PM · Hide· #5
    But if i check via Cpanel the thumbnail directory is there...but all the generated thumbnails are gray...
    Do you use JCE?
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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  • Replied by garamond on Wednesday, June 29 2022, 03:55 PM · Hide· #6
    Yes
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    Replied by garamond on Wednesday, June 29 2022, 04:22 PM · Hide· #7
    It works now!!
    Thanks a lot
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