WhatsApp Multi Agent does not want to open

good morning I installed WhatsApp Multi Agent, I have a problem opening the module.

When you click on the icon to interact, the tab does not open. can receive assistance. thank you so much
    Replied by admin on Wednesday, October 30 2019, 03:44 PM · Hide· #1
    Hi Raimondo, It's because the greeting mesage format you have that have line break. I have changed the line break with <br/> tags (HTML) so it should be working properly now. Please check.
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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