I just bought and installed the whatsapp module. Properly configured and entered only 1 test agent with my phone number ( where i have whatsapp ).
All backend parameters are correctly configured and the phone number is without symbols before the country code (italy so 0039 or 39 before the number. I tried them both ).
The box of the module, when i click over an agent, don't show button "send" but just the little box, and when i click over it, i recive back an error from browser tath told me i need install additional software... The command tath browser open is :
whatsapp://send?phone=0039349XXXXXXX&text=ciao ( i just change last 6 number whit X ).
I already have Whatsapp installed in my pc.