Whatsapp Multi Agent icon position

Is there any way we can change the position of the support icon?
(We currently have sidebar links in the bottom left and right positions)

Ideally, we could hide the icon completely and use our own button link to create the whatsapp pop-up?
Is this possible?
       
  • Replied by admin on Tuesday, January 07 2020, 08:10 AM · Hide· #1
    Hi, Can you let me know the URL of your site so I can check it?
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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  • Replied by Beany on Tuesday, January 07 2020, 08:20 AM · Hide· #2
    The problem happens in mobile mode, where we move the side bars to buttons on bottom left and right.
    Right now we have a help link that opens directly to whatsapp, but I prefer the functionality that your module offers.
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  • Replied by admin on Tuesday, January 07 2020, 08:45 AM · Hide· #3
    Hi I think you can place the button in right position. Then with some css code modifications below you can add some margin-bottom so the button doesn't overlap with the bars at the bottom.
    https://www.dropbox.com/s%2Fg5zfxma6dk9eldt%2Fra2as.jpg?raw=1
    css code :
    .wa_agent_btn .btn_type_1 {bottom:60px!important}
    .wa_agent {bottom:130px!important}
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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    Replied by Beany on Tuesday, January 07 2020, 09:00 AM · Hide· #4
    Thank you for the prompt response.
    I will quickly purchase the module and see how best to make it work for what I need :)
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