WhatsApp Multi Agent

WhatsApp Multi Agent is a lightweight, easy to use WhatsApp floating chat widget that is enable you to display list of support agents in your Joomla! website so your web visitor can start a conversation with them through WhatsApp app or WhatsApp web

Features

• Multi-agent support, add multiple phone number and customer service agent
• Email Contact form Fallback. Getting message from your customers even during your support agent’s offline hours. A mail contact form will be displayed when all agents are offline
• Manage all of your customer service working shift by setting their working hour / duration.
• Daylight Saving Time (DST) support
• No boring greeting message. Set a personal greeting message to your visitor, based on defined date and time and also
what page their visit.
• Responsive design and compatible with all mobile devices
• Personalize the widget by changing the color theme, header image, animation type etc.

Please note that this extension is not an indipendent application that is enable you to chat directly from the website (WhatsApp doesn't provide such API for that), but it will redirect your user to another tab to open WhatsApp web or WhatsApp mobile app. Please try the demo site before buying.

License

WhatsApp Multi Agent is released under the GNU/GPLv2 or Later licensing model that also means you can install it on multiple websites without any restrictions. By single purchasing this module it means you purchase the download access + update to this module for 6 months (180 days), and premium support for 1(one) website only

Changelog

 Version 1.5.0 - 05-05-23
- Fixed js issue on greeting message
- Fixed DST issue with some server configuration
- Fixed some issues with Joomla 4
- Applied a better SEO rules

Version 1.4.0 - 27-04-2021
- Added reCAPTCHA support for mail form spam protection 

Version 1.3.0 - 08-06-2020
- Added local timezone and Daylight Saving Time support

Version 1.2.12 - 20-05-2020
- Fixed time-counter for offline message handler 

Version 1.2.11 - 18-05-2020
- Fixed time-counter for offline message handler

Version 1.2.10 - 17-05-2020
- Better offline message handler
- Fixed hidden agent list box issue when 'Click Action' is set to 'Open WhatsApp page directly'
- Fixed incorrect offline agent url when Click Action set is set to Open WhatsApp page directly

Version 1.2.9 - 30-04-2020
- Due to WhatsApp API change, the module now force to use always API url/method in smartphone, even when WEB url is chosen in the settings page, so it will always open whatsapp app in smartphone, instead of opening whatsapp download / product page

Version 1.2.8 - 17-03-2020
+ Added option to choose click action, whether to open chat message or directly open WhatsApp page

Version 1.2.7 - 16-03-2020
+ Added option to open WhatsApp link in a New Window
+ Added CSS adjustment tab to add custom CSS code without touching the physical file

Version 1.2.6 - 15-03-2020
+ Added option to choose WhatsApp Url method, between using API url or to force user to open Web Application

Version 1.2.5 - 16-12-2019
- Changed css classname to avoid conflict with other extension

Version 1.2.4 - 03-12-2019
- Changed better repetition rules handler for week days activation

Version 1.2.3 - 19-11-2019
- Fixed some javacript issues that sometimes caused Uncaught SyntaxError

Version 1.2.2 - 12-11-2019
- Fixed block html inside javascript variables that sometimes caused Uncaught SyntaxError
- Changed field type of agent_phone_number to number, to avoid incorrect phone number input

Version 1.2.1 - 07-10-2019
- Fixed issue while entering agent phone number

Version 1.2.0 - 18-08-2019
- Added Repetition Rule

Version 1.1.2 - 02-05-2019
- Added better browser compatibility 
- Added better handling for firefox browser's (windows version) incompatibility issue with whatsapp api

Version 1.1.1 - 27-04-2019
- Replaced plus sign in the message with space
- Added some css reset for better compatibility with 3rd party joomla templates

Version 1.1.0 - 15-03-2019
- Changed the way to check whether an agent is_online or not
- Better support for agen who is always online (24 hours)
- Fixed some minor css issues

Version 1.0.1 - 12-03-2019
- Fixed some image path issues for website with url rewriting disabled
- Fixed some minor css issues

Version 1.0.0 - 11-03-2019
+ Initial Upload