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Posted by on in Insideous

Yesterday was probably the worst 1 April for us ever. Until today, we're still hoping this is just an april mop but sadly, it's not. 

This morning we got an email from our server provider told us that they have detected a hardware failure event at TemplatePlazza's server, specifically on the (SSD) disk drives .

Our RAID solution, in most case can handle this kind of failures. However in this event, both of drives on the same parity went bad simultaneously (which is really unexpected) and causing both RAID failures and data lost.
And what make it even worse and becoming a nightmare for us is, we put our daily backup data on the same server, so they are all gone with the hardware failure.  

We admit, it's indeed our mistake to not make additional remote backup. We haven't set it up yet since our last server provider migration and with the current hardwares and system we have, we believed we didn't have to worry this would happen, at least in the near future. And we were wrong. Everything is possible.

Currently we are still busy to fix things and trying to restore everything from any possible backups we have.
As you can see now, TemplatePlazza.com is already up again, but if you ever made a purchase in the period from 17 February to 1 April, you might be noticed that you're unable to access the premium file download at the moment + if you ever submit a question/reply to the support forum on the same period you'll found that your post is now missing.

We're really sorry for this inconvenience. We're still working on it. We will do our best to make all things back up and we will keep you updated. Thank you

---------------

UPDATE : We have done our best to bring back all the back the datas unfortunately some datas still missing. If you have ever purchased item / subscribed to InstaAccess program in period between 17 February to 1 April and unable to login now, please contact us using the Contact Us page with your PayPal transaction ID enclosed. Thank you and sorry for this inconvenience. 

Tagged in: server
Hits: 5831
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Posted by on in Insideous

Hola Everyone.
Happy New Year! Hopefully 2013 will be the start of something good for you and us too :)

This is just a short notice about our new Joomla Extension products and program.

As you probably noticed, we have released some new items in the Joomla Extensions Section during the December of 2012. And yes, most of them are premium extensions that you can download for a small reasonable fee.

All of those premium joomla extensions are released under GPL 2  license (as Joomla itself) so anyone who has purchased it can use it on any websites without any restriction. So when buying the item you're actually purchasing the download access + updates and to get the official support from us. By purchasing the item you also give us support so we can maintain the extensions support and bring you more extensions in the Future.

Instead of buying the items individually, we also introduce a new bundle program that allow you to download many items in particular time range with a small subscription fee. We call it InstaJxt. By joining InstaJxt you will be able to download all extensions tagged under #instajxt tag in 3 available durations, 3 months, 6 months or 12 months.

So it's up to you. Choose the purchasing method you prefer and enjoy!

 

Hits: 2428
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Posted by on in Tuts

Since a few days ago,  I noticed an increase of reporting activities from users who said they have never received notification email when they register to templateplazza.

As an initial response we usually advice them to check their spam / bulk folder, and in some cases indeed the notification email accidentally thrown into their spam folder. But strangely, there are some cases where the problem is not related to spam/bulk folder matter but it's about a significant delay of the notification email delivery. If the delay is still a matter of minutes, it can be tolerated. But some users report that they got their notification email in a few hours. This is not normal and I decided to investigate what really happened.

Hits: 5571

Posted by on in Insideous

If you have visited our website before, you might be aware about the stagnation of our website lately.
Or if you are a developer who has filed the application to become a seller on our website, you may also be wondering why your application didn't get any respond for a long time.

We're sorry about that. It's so sad, but we have to tell you that .. we have failed once again, with the new business model that we have just announced a few months ago, the marketplace.
Too many (good & bad) things happened in our internal scope in recent months that make we finally decided to change again the business model.

Tagged in: marketplace reboot
Hits: 2659

Recent Comments

sikumbang

Try to ask your webhost. They probably disable some functions on the server

Jay I'm trying this on a J 3.1 development site. When I try to send an email via the registration or co...
rostmg

with you new templates! i always loved this studio

28.01.2013 Rebooted (Again)
mpasch

I think it's about time that you guys start developing some really good staff like in the past!

01.12.2012 Rebooted (Again)
sikumbang Sure amiska, we're keep working on it Thanks for your support. But as we have a limited resource to...
21.11.2012 Rebooted (Again)

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