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WhatsApp Multi Agent-Display problems

Hi guys I have a problem, I no longer see the color / image of sfono.
Thanks
Mariano

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  • Replied by admin on Wednesday, October 02 2019, 12:48 PM · Hide· #1
    Hi superdiogene,
    Strange, I'm unable to duplicate the issue at my local computer. Did you make any changes to the module's file?
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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  • Replied by superdiogene on Wednesday, October 02 2019, 01:10 PM · Hide· #2
    The two requests made:

    https://www.templateplazza.com/forum/message

    https://www.templateplazza.com/forum/whatsapp-multi-agent-modification

    Now I try to uninstall it and reinstall it
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  • Replied by admin on Wednesday, October 02 2019, 01:18 PM · Hide· #3
    The two requests made:

    https://www.templateplazza.com/forum/message

    https://www.templateplazza.com/forum/whatsapp-multi-agent-modification

    Now I try to uninstall it and reinstall it


    Hmm those code changes should not be related to that issue.

    Can you try to backup the modified file of modules/mod_whatsapp_agent/tmpl/default.php and then reinstall the module (without uninstalling, to preserve current module settings) and see whether the issue persist or not.
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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  • Replied by superdiogene on Wednesday, October 02 2019, 01:36 PM · Hide· #4
    I have uninstalled and reinstalled the module. Works on all pages except "search topic". On this page I added css code:

    .list-striped, .row-striped {
    border: 1px solid #dee2e6;
    }
    .list-striped, .row-striped {
    border: 1px solid #dee2e6;
    }
    .list-striped li:not(:last-child), .list-striped dd:not(:last-child), .row-striped .row:not(:last-child), .row-striped .row-fluid:not(:last-child) {
    border-bottom: 1px solid #dee2e6;

    I don't know if it can also affect whatsapp!
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  • Replied by admin on Wednesday, October 02 2019, 02:33 PM · Hide· #5
    I don't know if it can also affect whatsapp!

    I don't think those related to the issue.

    Anyway I tried to compare the html source of search page and the other.
    I found the search page (where the whatsapp issue exist) called css fle with name something like
     ...css-compiled/epsilon_17.css?5d8d543f
    while the other pages (while the whatsapp workig properly) called
    ...css-compiled/epsilon_18.css?5d8da191

    What is the difference between these two files?
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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  • Replied by superdiogene on Wednesday, October 02 2019, 02:50 PM · Hide· #6
    contact the template manufacturer and let me know.
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  • Replied by superdiogene on Thursday, October 03 2019, 09:07 AM · Hide· #7
    Thanks for the assistance, it was a problem of ID as you had noticed you following a mistake in a css I had failed to close the code with the brace.
    All solved
    Mariano
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    Replied by admin on Thursday, October 03 2019, 09:10 AM · Hide· #8
    Aahh ok. Glad it finally solved
    Please post rating at the Joomla! Extensions Directory - http://extensions.joomla.org/profile/profile/details/264
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